Contact Us
How can we help?
Reach out for product details, order status, shipping questions, returns or help with a delivered item. Our team will review your message and advise on next steps.
Customer support details
Email: service@dalreth.com
Phone: +86 13265887345
Business address: Room 503, Building 18, Dongjiang Star Commercial Center, No. 8 Hongfu West Road (Wanjiang Section), Wanjiang Subdistrict, Dongguan City, Guangdong Province, China
Postal code: 523000
For order-related questions
Include your order number, product name and a concise description. If an item arrives damaged or incorrect, photographs of the item and packaging can help us understand the situation.
Product questions
If you need information about materials, dimensions, hanging arrangements or care, tell us which wind chime you are considering.
Response time
We aim to respond as soon as reasonably possible. Replies may take longer during public holidays or periods of high enquiry volume.